Did you just renew your Emirates ID? Most likely, you received an SMS from your mobile service provider asking you to update your mobile registration information.
Etisalat, one of the UAE’s mobile service providers, allows users to update their registration documents within a few minutes. As per TDRA’s (Telecommunications and Digital Government Regulatory Authority) regulatory policy for mobile number registration, you must have your Emirates ID updated with your telecommunications provider. It is possible for all the mobile numbers or accounts linked to the Emirates ID to be suspended or disconnected if it is not updated.
According to your mobile service provider, you have a grace period of 60 to 90 days to update your mobile number.
How to update your Emirates ID for Etisalat?
Step 1: Set up your UAE Pass app and account
The UAE Pass app must be downloaded on your phone before you can begin the renewal process. Citizens and residents of the UAE are provided with the UAE Pass as their national digital identity.
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Step 2: Register Emirates ID on Etisalat’s app
You can download the “My Etisalat App“on iPhone, iPad, and Android devices. Use your UAE Pass to log in.
- Use the UAE Pass app to confirm the log-in.
- Your Emirates ID will be reminded to be updated on the Etisalat app’s homepage. To update, click “Update Now”. You can also select “Update my Emirates ID” by tapping on the profile icon at the bottom of the screen.
- Click on“Continue with UAE Pass”.
- Tap “agree and continue” after choosing the account you need to update.
- The next step is to allow Etisalat access to your Emirates ID via the “UAE Pass” app. Click on “Allow Document Sharing”.
- Tap on the “Submit” button once you have reviewed your details in the Etisalat app, added your mobile number, and signed up. Upon submitting your updated Emirates ID, Etisalat will confirm your submission.
- Accept the terms and conditions.
- As soon as your registration renewal request has been successfully submitted, Etisalat will send you a confirmation SMS stating that it is being verified. As well as the request ID, you will be able to track its progress.
- You will receive a second SMS from Etisalat after a few hours notifying you that your Emirates ID renewal has been completed.
Also Read: How to Check Etisalat Balance?
Frequently Asked Questions
How can I update my Emirates ID in Etisalat?
With your required documents, you can visit an Etisalat office or service center to update your Emirates ID.
What documents are needed to update Emirates ID in Etisalat?
To update your Emirates ID, you will need your original ID card along with a copy, as well as any other documents that Etisalat may require.
Is there a fee for updating Emirates ID in Etisalat?
You should inquire about the specific charges when you visit an Etisalat service center about updating your Emirates ID.
Can I update my contact information through Etisalat for my Emirates ID?
Yes, As part of the Emirates ID update process, you will be able to update your contact information such as your mobile number with Etisalat.
Does Emirates ID mobile registration still work if I don’t have UAE Pass?
You will need to present the Emirates ID card to an Etisalat customer care center if you don’t have an UAE Pass.
Conclusion
In order to maintain an active and compliant mobile service, you need to update your Emirates ID information on Etisalat. My Etisalat UAE app, Etisalat’s website, or at an Etisalat store or with a payment machine are all ways for you to update your Emirates ID information. Here are the steps you need to follow so that you can easily and quickly update your Emirates ID information and maintain your mobile service.